Our products ship from 5 different locations: London (UK) , Paris (France), Boston (USA) , Abu Dhabi (UAE) , and Kiev (Ukraine), therefore if you order a few different items, they may be shipped separately. Each item description states the shipping location and courier used.
HOW DO YOU SHIP?
We offer Economy Shipping using Royal Mail, or other Trackable Postal Service.
Express shipping will be done by Fedex or DHL.
HOW LONG DOES IT TAKE TO ARRIVE?
Orders are processed within 2-3 working days.
Items Shipped with Fedex or DHL are usually delivered within 3-5 working days.
Items Shipped with Trackable Post are delivered within 10-14 working days.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched
Please note, it takes us 1-3 working days to process orders
If you do not receive one, please email email@example.com
All orders require a signature on delivery, make sure your supplied address is attended during business hours
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery. For more information, contact us at firstname.lastname@example.org